If you’re short of time or just passing you’re always welcome to pop in & see us.
FAQs
Do I need to make an appointment to view your bathroom showroom? While appointments are not required to visit our showroom, we recommend booking one if you would like a dedicated consultation with a member of our expert team. This ensures you receive personalised assistance and guidance during your visit.
Do you offer a free bathroom design consultation? Yes, we offer a free bathroom design consultation, which includes expert advice and a 3D CAD design service to help you visualise your dream bathroom. Our experienced team will work with you to create a personalised design tailored to your needs and style.
What are your opening hours?
Monday to Friday – 7:00am to 5:00pm
Saturday – 7.30am to 12:00pm
Sunday – Closed
Is there parking available at your showroom?
Yes, we have a small parking area directly in front of the showroom. If no spaces are available, please drive into the queue for our building yard, and one of our yard team members will assist you in finding a safe parking area on-site when they are next available. Please do not park on the hill/ramp leading to the building yard, as this blocks access.
Do you offer a home measure service? Yes, we provide a home measure service to ensure the perfect fit for your bathroom. Our team will visit your property to take accurate measurements, helping to avoid any issues during installation.
Do you offer an installation service? No, we do not offer an installation service. However, we have strong working relationships with independent bathroom installers and can recommend trusted professionals for your project.
Do you offer accessible bathrooms? Yes, we offer a range of accessible bathrooms designed to cater to various needs, ensuring comfort, safety, and style for all users.
Are your products covered by warranty/guarantees? Yes, all of our products are covered by manufacturer warranties or guarantees. The specific terms and duration of the warranty depend on the individual product and brand. Our team will provide you with detailed information about warranties at the time of purchase.
Do you have a specialist team who deal with general plumbing queries? Yes, we have dedicated plumbing counter in-store that specialise in general plumbing and can assist with any queries or advice you need for your project. They are here to ensure you have the right products and solutions.
Do you offer a free delivery service? Yes, we offer free local delivery for our customers. Our delivery service is designed to ensure your products arrive safely and on time. Terms & conditions apply.
Do you offer refunds? Yes, we offer refunds in accordance with our returns policy. Products must be returned in their original condition and within the specified time frame. For more information, please refer to our returns policy or speak to a member of our team. Please note that refunds will not be accepted for bespokely made items or special ordered products. Please speak with a member of our team for further details.
